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Privacy Policy

Last Updated: 2024

Roy's Window and Gutter Cleaning Ltd ("us", "we", or "our") operates https://www.royswindowandguttercleaning.co.uk (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number ("Personal Information"). We use this information to provide and improve our services, respond to inquiries, and send you updates.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We use this data to analyze trends, administer the site, track users' movement around the site, and gather demographic information.

Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to remember your preferences, enhance your experience, and analyze our traffic.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the operation of the Site. They include, for example, cookies that allow you to log into secure areas.
  • Analytics Cookies: We use Google Analytics to help us understand how our visitors interact with the Site, which pages are most popular, and how users are navigating the Site. These cookies do not collect information that personally identifies a visitor.
  • Functional Cookies: These are used to recognize you when you return to our Site and to remember your preferences (e.g., your choice of language or region).

By using our Site, you agree to the use of cookies as described in this Privacy Policy. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain parts of our Site.

Third-Party Services

We use third-party services such as Google Analytics and SendGrid to help us understand our users and communicate with them. Google Analytics collects data about your interaction with our Site, including IP addresses, to provide us with reports on Site usage. SendGrid is used to send email notifications and marketing communications. These third-party services may collect and process your data according to their own privacy policies.

Security

The security of your Personal Information is important to us. We take appropriate measures to protect your data from unauthorized access or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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